Privacy Policy

What This Page Covers

HVAC Rosalia runs this website to explain our heating and cooling services to homeowners in and around Rosalia, WA. The site is informational. It has no accounts and no online payments, and the only way to reach us is a phone call. This policy explains the small amount of information involved in visiting the site and in calling us.

Information Collected When You Visit

Like nearly every website, ours runs on a server that keeps ordinary logs. These logs can record your IP address, browser type, device type, the pages you viewed and the time of your visit. We use this to keep the site working and to spot technical problems.

We may also use basic analytics cookies that count visits and show which pages people read. This tells us whether a page about furnace repair or heat pumps is actually useful. These cookies do not tell us your name.

Information You Share by Phone

The only way to reach us is by calling (509) 398-9080. When you call, you decide what to tell us. Usually that means your name, your address, a callback number and a description of the problem, such as a furnace that short-cycles or an AC unit that runs but blows warm air. We use those details to schedule the visit, prepare the right parts and follow up on the job.

How We Use and Share It

We use what you give us to provide the service you asked for and to answer your questions. We do not sell your information. We may share details only when needed to complete your job, for example with a supplier ordering equipment for your home, or when the law requires it.

Cookies and Your Choices

You can block or delete cookies in your browser settings. The site will still work without them. If you would rather we not keep notes from a phone call, tell us when you call and we will discuss what we need to do the work.

Changes and Questions

We may update this policy if the website changes. The current version is always the one on this page. If you have a question about your information, phone us at the number on this site and we will give you a straight answer.